Opening Hours : 8am - 4pm Monday - Friday
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Office Location
19 -21 ALLEN STREET, EPSOM, VIC. 3551
Mail To Us
sales@butetrays.com.au

Contact With Us

03 5448 8285

FAQs

FREQUENTLY ASKED QUESTIONS

WHAT IS THE TURN AROUND TIME FOR STEEL TRAYS?

Our normal time frame from order to installation is approximately 3-4 weeks. Leading up to the end of the financial year we do become quite busy with our turn around time reaching 6-8 weeks. On the plus side, hopefully you have received your tax return in time to pay the bill!

You can find the current turn around time for Steel trays on our home page. This is updated regularly.

WHAT IS THE TURN AROUND TIME FOR ALUMINIUM TRAYS AND CANOPIES?

Aluminium is generally customised. The average turn around time for Aluminium products is longer than Steel, we allow roughly 6 weeks but this can vary dramatically. If you would like to purchase an Aluminium tray or canopy , you can call us during our office hours or email any time for the current lead time.

WHAT IS THE PRICE DIFFERENCE BETWEEN STEEL AND ALUMINIUM?

We charge Aluminium products at an increased rate of 20% compared to Steel.

WHY IS ALUMINIUM MORE EXPENSIVE?

The cost of Aluminium from the supplier is considerably more expensive than Steel. Aluminium is a light weight alternative to our Steel products. It is fully welded and not like other imported versions that are bolted together. Can you tell the difference between an Aluminium tray and a Steel tray? Check out our Trays page to see some features included in our builds.

WHAT ARE THE DIFFERENT CANOPY OPTIONS?

  • STEEL TRAY AND REMOVABLE STEEL CANOPY
  • ALUMINIUM TRAY AND REMOVABLE ALUMINIUM CANOPY
  • STEEL TRAY AND REMOVABLE ALUMINIUM CANOPY (most common)
  • PERMANENT STEEL CANOPY
  • PERMANENT ALUMINIUM CANOPY
  • 1/2 AND 3/4 STEEL OR ALUMINIUM CANOPIES

Options are unlimited, customise you build to your requirments.

WHAT IS THE WEIGHT DIFFERENCE BETWEEN STEEL AND ALUMINIUM TRAYS AND CANOPIES?

  • ALLOY TRAY: 120kgs approx.
  • ALLOY CANOPY: 200kgs approx.
  • STEEL TRAY: 220kgs approx.
  • STEEL CANOPY: 300kgs approx.

Note: this is an approximate only and relevant to a dual cab size tray. Any additional accessories such as toolboxes, drawers, trade racks will  increase the overall weight of the final product.

WHAT IS THE DIFFERENCE BETWEEN SILVER AND GOLD SERIES TRAYS?

In a nut shell, the Gold Series tray gives you extra under tray strengthening, heavy duty tie rails and custom look window protection. You still have the option to choose your preference of mesh or bars. Besides these features, it comes with the same standard inclusions as the Silver Series and has the same available upgrades and accessories. Cost difference between the two is $450.00 incl GST.

WHY ARE THE UNDER TRAY DRAWERS SO EXPENSIVE?

You really do get what you pay for! Our under tray drawers come complete inside their very own carcass. They are dust proof, water proof complete with rubber seal. They are key locked, feature heavy duty sliders that run the length of the drawer allowing full access and can support the weight of all your items when fully extended. They come standard at the length of your tray and average 800mm width. We allow our customers the option of depth depending on what they intend to store in it. Common depth choices are 90mm, 100mm, 110mm, 120mm (perfect for storing shovels) 140mm etc.

Note: The depth of the drawer WILL impact the height of the tray.

CAN I FIT A POLY WATER TANK, BATTERY BOX AND FULL LENGTH DRAWER UNDERNEATH MY TRAY?

NO. There is only so much space under the tray and unfortunately we cannot fit everything! But there are other alternative options:

  • The poly water tank will fit at a cost of shortening the drawer to approximately 1 metre. This will vary on different vehicles. If you choose to go down this path, please also consider our under tray shelf since it is fully accessible at this length and has potential cost savings of $700.00 incl GST.
  • A battery box will fit with the drawer, only slightly impacting its length.

If drawer length is important to you, we can offer a custom made stainless water tank , although you will be sacrificing water storage. The BEST option is to add a water tank behind the rear wheels, these water tanks are shaped the same as our under tray toolboxes and are easily accessible.

WHAT IS THE DIFFERENCE BETWEEN STANDARD AND CUSTOM UNDER TRAY TOOLBOXES?

Our standard under tray toolboxes come as a one size fits all. They are 650mm length x 450mm height and you can choose either a square or angled profile.

Our custom under tray toolboxes are custom made to fit between the wheel guard and the back of the tray. They are bigger/longer than the standard toolboxes and size will vary depending on the vehicle and customer requirements.

The width of both under tray toolboxes is generally 240mm, vehicle dependant.

DO YOU PAINT OR POWDER COAT YOUR PRODUCTS?

We powder coat and zinc prime our products in house at our workshop. We have a variety of colours/shades to choose from and most of these selections are included with the service free of charge. Check out our Trays page for some examples of colours chosen by previous customers.

We are also happy to sandblast, prep and prime our products if you would prefer to have it painted else where.

WHAT ARE YOUR STANDARD TRAY DEMENSIONS?

VEHICLE TYPE REC MAX
Amarok Single cab 2440mm
Dual cab 1800mm 1900mm
Colorado Single cab 2540mm 2600mm
Dual cab 1700mm 1800mm
Space cab 2050mm 2100mm
Dmax Single cab 2540mm
Dual cab 1700mm 1800mm
Space cab 2050mm 2100mm
Landcruiser Single cab 2440mm 2540mm
Dual cab 1800mm 1900mm
Hilux Single Cab 2440mm 2540mm
Dual Cab 1800mm 1900mm
Space Cab 2050mm 2150mm
Navara Single cab 2440mm 2500mm
Dual cab 1800mm
Space cab 2050mm
Ranger/BT50 Single cab 2440mm 2540mm
Dual cab 1800mm 1900mm
Space Cab 2050mm 2150mm
Triton Single cab 2440mm 2540mm
Dual cab 1690mm 1800mm
Space Cab 2050mm 2150mm

 

The standard WIDTH of our trays is generally 1900mm with the exception of the Amarok, Patrol and Rapter which require a tray width of 2000mm. These dimensions are based on standard tyre size.

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